Last Updated: October 1, 2026
Thank you for choosing Dunlap Mowing LLC. We are committed to providing reliable lawn mowing and property maintenance services. Because our services are performed on-site and are not physical products, our refund and cancellation policy applies specifically to lawn care services.
1. Service Cancellations
Customers may request to cancel or reschedule a scheduled service by contacting Dunlap Mowing LLC as soon as possible.
We appreciate at least 24 hours’ notice for cancellations or rescheduling requests whenever possible.
Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee if the service crew has already been scheduled or dispatched.
2. Rescheduling
If weather conditions or other circumstances make it unsafe or impractical to perform the service, Dunlap Mowing LLC may reschedule the appointment.
We will make reasonable efforts to notify customers about significant schedule changes and arrange another service date.
Weather-related rescheduling will not be considered a service failure and will not automatically qualify for a refund.
3. Refunds for Completed Services
Because lawn mowing and maintenance services are performed at the customer’s property, completed services are generally non-refundable.
If you believe a service was not completed as agreed, please contact us within 24 hours of the service and describe the issue.
We may review the situation and, when appropriate, offer a correction, return visit, partial refund, or other reasonable resolution.
4. Service Quality Concerns
Customer satisfaction is important to us.
If there is a problem with the quality or completion of a service, please contact us as soon as possible.
Where reasonably possible, we may send a team member back to address an eligible service issue at no additional charge.
Our ability to correct an issue may depend on the condition of the property and the nature of the requested service.
5. Prepaid Services
If a customer has prepaid for a service that has not yet been performed, a refund may be considered depending on the circumstances and any applicable cancellation terms.
Once a prepaid service has been completed, the payment is generally non-refundable except where otherwise agreed or required by applicable law.
6. Incorrect or Incomplete Service Information
Customers are responsible for providing accurate information about the property and requested services.
Additional charges may apply if the actual property conditions differ substantially from the information provided when the service was scheduled.
Examples may include significantly overgrown grass, unusually large lawn areas, blocked access, or conditions requiring additional equipment or labor.
We will make reasonable efforts to communicate any significant additional charges before performing additional work.
7. Payment Disputes
If you have a concern about a charge, please contact Dunlap Mowing LLC before initiating a payment dispute whenever possible.
We will review the issue and work with you to resolve legitimate billing or service concerns.
8. No Returns of Physical Products
Dunlap Mowing LLC primarily provides lawn mowing and property maintenance services and does not generally sell physical products through this website.
Therefore, traditional product returns are not applicable to our services.
9. Contact Us
For cancellation requests, refund questions, or service concerns, please contact us:
Dunlap Mowing LLC
705 W ARTHUR DR
RENSSELAER, IN 47978
Email: hello@dunlapmowing.site
Phone: 1.540.583.8153
We appreciate your business and are committed to providing dependable and professional lawn care services.